Welcome to the Support Center for



Promptchat Live Chat Servers           Visitpath Visual Analytics Software            Fliber Social Review Software           portal.chat live chat system for portal websites



In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


If you have just purchased the white label chat server Promptchat click here to read the Next Steps.

If you want to make changes to your white label chat software client, read this: Resource file editor

If you have just purchased a white label Visitpath system click here to read the Next Steps.

For the latest Promptchat Version 5.0 software clients (imageWindows, imageiOS, imageAndroid) head over to Downloads:   Software downloads
If you are on a Mac or Linux computer, you can always use the web based chat software client on:

Login to your imagePromptchat account via your browser

To login to your Sign in to portal.chat account; Sign in to portal.chat here


OPTIONAL EXTRAS FOR THE WHITE LABEL CHAT SERVER


Web based Chat Client
Must have for Apple/Linux Users
Pay Monthly ($15)

Buy for One Off Fee $350

Android Mobile App
Live chat Android mobile app
Pay Monthly ($15)

Buy for One Off Fee $350

iPhone / iPad mobile App
Live Chat iOS mobile app for iPhone and iPad
Pay monthly ($15)

Buy for One Off Fee $ 950

Order all chat clients Web, Android and iOS platforms.
Get all the Web based Chat Client, the iOS and the Android Mobile App at a discounted rate

Pay Monthly Discounted ($30)

Buy all extras SELF HOSTED for a ONE OFF Fee of $1300

QUICK ORDER FORM FOR 1 PAGE MARKETING MICROSITE

Microsite with online account generator
for White Label Chat Server
$20 One Off Purchase Price
(if you don't have a web hosting account see below)
Buy Microsite Now ($20)


1 Year Website Hosting for Microsite
$10 per annum recurring subscription
Buy WebHosting Now ($10)
For the Promptchat Software User Manual please Visit:
User_manual.jpg
To read about the Promptchat HIPAA compliant live chat server system please follow
HIPAA COMPLIANT LIVE CHAT SYSTEM HIPAA compliant live chat server

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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